The IT support market, rebuilt around the technician.
AI handles the routine. Technicians keep what the MSP middleman used to pocket. No contracts. No per-seat tax.
Try the AI free - no credit card. Human help is pay-per-fix, no contracts.
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Simulated, looping demo. A user reports a VPN that disconnects every five minutes. The AI assistant pulls session logs, finds seven drops in the last hour, identifies an MTU mismatch, and pushes a config fix. When the issue persists, the AI routes the ticket to a technician named Aaron, who identifies the actual cause - a new IPv6 configuration the ISP pushed overnight - and sends a workaround. In the demo the issue resolves in four minutes with no on-site visit, billed as one credit with no monthly contract.
design target, not a measured stat
40–40%
AI-resolution design target
The share of tickets the AI is built to resolve before a human is dispatched. You only pay when a real tech gets routed.
four-tier rate ladder
$20–$20/credit
Technician earnings per credit
Techs keep what the MSP middleman used to pocket. Rates rise with tier, paid weekly via Stripe.
no subscription required
$0/credit
Pay-per-ticket, flat
One flat rate when you need a human - or a monthly plan from $399. No per-seat pricing, no multi-year contracts.
How it works
Three steps. No middleman.
AI takes the routine. A real technician takes the rest.
Step 1
You report a problem
Chat, phone, or portal - describe your issue in plain English. No ticket templates, no jargon, no on-hold music.
Step 2
AI takes the first pass
Routine resets, walkthroughs, software fixes - solved in seconds. Our design target: 40–60% of issues resolved before a human ever gets dispatched. You only pay when one does.
Step 3
A real technician shows up
For the rest, a background-checked, skills-matched tech is dispatched - remote or on-site. Tracked end-to-end.
For Businesses
- No contracts. Cancel anytime.
- Pay per ticket OR pick a plan - your call.
- AI-first triage. A real tech on-site when needed.
For IT Professionals
- $20–$36 per credit, based on tier.
- No cold calling - we route the jobs to you.
- Keep what the MSP middleman used to pocket.
The platform
Built for outcomes, not billable hours.
Vetted tech marketplace
Background-checked, skills-verified technicians. Dispatched remote or on-site, never sub-contracted blind.
Credit-based pricing
Pay only when a human is needed. No per-seat tax. You see the credit cost before work begins.
Real-time tracking
Watch resolution steps as they happen. Get notified on completion. No "we'll call you back."
Remote and on-site
Browser-based screen share - nothing to install - or a tech at your door. Whatever the issue actually needs.
Stop paying for what AI does for free.
AI on the floor. Technicians on top. No middleman in between.
Try the AI free - no credit card. Human help is pay-per-fix, no contracts.