IT support that
scales with you.
You're growing fast. Your IT needs are changing every quarter. We connect you with vetted technicians who solve problems today—without locking you into contracts you'll outgrow.
Describe your issue → Get matched in minutes → Pay only when fixed
Your IT options don't fit
where you are right now.
Full-time IT hire?
$70K+ salary, benefits, management overhead. Hard to justify until you're 50+ employees.
Traditional MSP?
Multi-year contracts, $1,500/month minimums, and you're still ticket #847 when something breaks.
Freelance contractor?
Inconsistent availability, no accountability, and you're gambling every time you need help.
techgig.ai fits your
stage of growth.
- ✓ Credit-based, predictable pricing
- ✓ Scale up or down as needed
- ✓ Vetted technicians with ratings
- ✓ No contracts, cancel anytime
Built for businesses in growth mode.
Startups (10-50 employees)
You outgrew the founder-does-IT phase. Not ready for a full IT department. Need support that flexes with your burn rate.
Professional services
Law firms, accounting practices, agencies. Your billable rate is $150-400/hr. IT downtime costs real money, fast.
Multi-location operations
Retail, healthcare, logistics. Opening new locations means new networks, new problems. Get consistent support everywhere.
Compliance-conscious
HIPAA, SOC 2, PCI—if auditors ask about your IT security, we help you have answers.
Day-to-day IT and
the bigger stuff too.
Network & connectivity
WiFi issues, VPN setup, network security, and the "internet is slow" tickets.
Workstation support
New hire setup, software installs, hardware troubleshooting, and device management.
Cloud & email
Microsoft 365, Google Workspace, migrations, and the "where did my files go" emergencies.
Security & compliance
Security audits, policy documentation, compliance prep (HIPAA, SOC 2, PCI).
Server & infrastructure
Server setup, maintenance, monitoring, and those 2 AM "server down" alerts.
Backup & recovery
Backup setup, disaster recovery planning, and the "I accidentally deleted everything" saves.
From ticket to resolution.
Usually in hours, not days.
Describe the issue
Submit a ticket through our platform. Tell us what's broken, attach screenshots if helpful. Takes about 60 seconds.
Get matched with a tech
We match you with an available, qualified technician—usually in under 15 minutes. You'll see their rating and credentials before they connect.
Problem solved
Remote fix or on-site visit—whatever the job needs. You pay through the platform. Leave a review. Done.
Every technician is vetted.
We don't let just anyone on the platform. Every tech goes through background checks, credential verification, and ongoing performance monitoring.
Transparent pricing. No negotiations.
Monthly plans for predictable costs, or pay-as-you-go when you need it. No hidden fees.
Monthly Subscription Plans
Starter
1-10 employees- 3 credits included
- $125/credit additional
- 4-hour response
Growth
10-30 employees- 6 credits included
- $115/credit additional
- 2-hour response
Professional
25-75 employees- 12 credits included
- $110/credit additional
- 1-hour response
Credit Packs (No Subscription)
Small Pack
5 credits for occasional needs
- 5 credits to use anytime
- Credits never expire
- Remote & on-site support
Medium Pack
10 credits — best for most
- 10 credits to use anytime
- Best value for most users
- Remote & on-site support
Large Pack
20 credits — biggest savings
- 20 credits to use anytime
- Biggest discount per credit
- Remote & on-site support
Complex projects (migrations, audits, deployments) quoted separately.
Full Pricing DetailsYou've got a business to run.
Stop spending your Thursday afternoon troubleshooting IT. Submit a ticket, get matched, get back to work.
Submit Your First TicketDescribe your issue → Get matched in minutes → Pay only when fixed
No contracts. No account required.